Docs
Step-by-step guides for setting up and using Futurestay features.
Getting Started
Creating a Property Manually
How to create a property from scratch in Futurestay. Use this if you're starting fresh or don't have an Airbnb listing to import from.
How-ToConnecting Your Airbnb Account to Futurestay
How to connect your Airbnb account to Futurestay, including where to find the integration and how to choose between Basic and Full Sync.
How-ToCreating Your Futurestay Account
How to sign up for Futurestay and get your account ready to add properties.
How-ToImporting Your Listing from Airbnb
Pull your existing Airbnb listing into Futurestay so you don't have to re-enter everything manually.
How-ToLaunching Your Property
What happens when you launch your property and how to go live with direct bookings.
How-ToProperty Setup Checklist
A walkthrough of the setup checklist that guides you through everything needed to get your property live and ready for bookings.
Property Setup
Managing Your Property Photos in Futurestay
How to upload, reorder, and manage property photos in Futurestay, including requirements and channel sync behavior.
How-ToWriting Your Property Description in Futurestay
How to write and edit your property title, summary, and description fields, and what syncs to connected channels.
Policies
Configuring House Rules in Futurestay
How to set up house rules for your property in Futurestay, including guest suitability, pets, safety devices, and custom rules.
How-ToSetting Check-In and Check-Out Times in Futurestay
How to configure your check-in and check-out times and check-in methods in Futurestay.
How-ToSetting Your Cancellation Policy in Futurestay
How to choose and configure the right cancellation policy for your property. A breakdown of every option available in Futurestay.
Pricing & Revenue
Calendar
Configuring Booking Rules in Futurestay
How to set minimum and maximum stay lengths, advance booking notice, and turnover days in Futurestay.
How-ToLinking External Calendars via iCal in Futurestay
How to import and export iCal calendars in Futurestay to sync availability with external platforms and avoid double bookings.
Channels
Website
Integrations
Airbnb Basic Sync
What Basic Sync does, what it doesn't sync, and when it's the right choice for your Airbnb connection.
How-ToAirbnb Full Sync
What Full Sync unlocks, how it differs from Basic Sync, and how to set it up. Full Sync uses Airbnb's Property Management API to give you deeper control.
How-ToAmenity Sync Reference
A complete reference for how amenities map between Futurestay, Airbnb, and other channels, including tier classifications and guest filter status.
How-ToChannel Sync Matrix
A complete reference for what syncs to which channel, the sync direction, and what requires Full Sync on Airbnb.
How-ToAirDNA Market Data
How Futurestay uses AirDNA data to power your comp set and SmartRates.
How-ToConnecting Hopper
How to connect your properties to Hopper and what syncs between Futurestay and Hopper.
How-ToConnecting Pricelabs
How to connect Pricelabs for dynamic pricing that automatically adjusts your nightly rates based on market demand.
How-ToConnecting Stripe for Payments
How to connect your Stripe account to accept payments from direct bookings.
How-ToConnecting Turno
How to connect Turno for automated cleaning coordination triggered by guest checkouts.
How-ToConnecting Waivo
How to set up Waivo for damage protection on your direct bookings.
How-ToReconnecting to Airbnb
How to reconnect your Airbnb account and relink properties if your connection was revoked or you need to re-authorize.
How-ToStripe Property Mapping
How to link individual properties to specific Stripe payout accounts when you have multiple accounts.